Reference

Terms That Cover Your Account on 7y77

These terms set out what you agree to when you open an account, deposit via bKash, Nagad, or Rocket, and access the lobby. Access depends on your local law and eligible regions — read this before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredChanges notified via account
7y77 Terms That Cover Your Account on 7y77
HOW WE OPERATE

How We Handle Your Account and Data

We keep your account data only as long as it is needed for transaction records and compliance with applicable rules. Here is how we approach the key areas that affect your account directly.

Account Security

Your account is protected with OTP verification on login. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Wallet Verification

Withdrawals to bKash, Nagad, or Rocket are released only after we confirm the wallet number matches your registered details. This step protects your funds from misdirected transfers.

Data Retention

We retain transaction records and account data for the period required under applicable rules. You may request a summary of your account data by contacting support in writing.

Terms Updates

Any change to these terms is posted to your account dashboard with advance notice. You can raise an objection or close your account before the new terms take effect.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a dispute about your account or a transaction, our support team handles queries directly. Reach out through the channels below and include your registered account details so we can locate your record quickly.

Live Chat Available through your account dashboard. Fastest path for urgent account or wallet queries — have your registered bKash or Nagad number ready.
Email Support Send account and terms queries to our support address listed in your account settings. We aim to respond within one business day.
Help Centre Our help section covers common account questions, wallet verification steps, and how to request a terms clarification in writing.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and how our terms work in practice.

These terms apply to anyone who opens an account on 7y77. Access depends on your local law and eligible region — it is your responsibility to confirm that using this platform is permitted where you are.

No. Each person may hold one account only. Operating multiple accounts breaches these terms and may result in all associated accounts being suspended and balances reviewed.

If a bKash, Nagad, or Rocket deposit does not reflect in your account wallet within the expected window, contact support with your transaction reference number and we will investigate with the payment record.

Send a written request through our support email listed in your account settings. We will provide a summary of the data we hold against your account within a reasonable timeframe.

We will always post an advance notice to your account dashboard before any change takes effect. Continuing to use the account after the notice period means you accept the updated terms.

Contact our support team before the change takes effect. If you do not accept the updated terms, you may close your account and withdraw your available balance through your registered wallet.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.